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Sarah Lorentzen
Sarah Lorentzen
Monash Health
Director, Continuous Improvement
0479 179 469

Sarah is a physiotherapist by background, she transitioned into the Innovation and Improvement space after spending 15 years working clinically in public and private settings in Australia and in the UK. Sarah has recently come back into this area after a couple of years working on the Monash Health EMR Implementation, as the Team Lead for Clinical Documentation. Sarah has formal qualifications in Lean and Agile, and completed the Health Systems Management course at the University of Melbourne in 2017.

Sarah’s role sits within the ‘Transformation Office’ at Monash Health, which brings together strategic, transformation and continuous improvement functions.

Recent highlghts

  • Leading the commissioning of hospital vaccination clinics at Moorabbin Hospital and Kingston Hospital, and high-volume vaccination centres at Cranbourne Turf Club and Sandown Racecourse and transitioning these facilities to ‘business as usual’
  • Leading the COVID Care Pathway workstream from its inception through to it’s current iteration, working alongside the South East Melbourne Public Health Unit, Alfred, Health, Peninsula Health and community partners 
  • Contributing to the overall Monash Health COVID-19 Pandemic Response, in areas including Clinical Guidelines co-ordination, MET/Code Blue processes, Virtual Visiting, Ward Enquiry Hotline (2020)
  • Taking a leadership role in the foundation build and implementation of the Monash Health Electronic Medical Record (2018-2019) as Lead for Clinical Documentation

Why I do what I do

I have always been interested in how things can be done differently – more effectively, more efficiently, with better outcomes and with better patient experience. At times this would drive my managers mad, with all my crazy ideas, many of which did not comply with the policy or procedures of the day. 

So, when I found Improvement & Innovation, I realised I could think about how things could be done differently as an actual job. Snap.

A good few years later, a little older and wiser, and a good few ideas having come to fruition, I am still interested in how things can be done differently. And it has never been more important in our ever-changing world, where health has never been more vital to our way of life.

Page last updated: 05 Aug 2021