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Victorian Agency for Health Information
Published Date31 Jul 2019
Last Updated08 Nov 2021
Clinical quality registries (CQRs) monitor the quality (appropriateness and effectiveness) of health care, within specific clinical... Read more...
  • Patient experience and outcomes
Victorian Agency for Health Information
Published Date01 Aug 2019
Last Updated08 Nov 2021
  • Patient experience and outcomes
Victorian Agency for Health Information
Published Date07 Mar 2018
Last Updated25 Feb 2021
The review process completes the prioritisation, investigation, classification, analysis and action, and feedback steps of the incident... Read more...
  • Incident response/review
Safer Care Victoria
Published Date11 Dec 2020
Last Updated11 Dec 2020
All public health services and standalone community health services submit an annual quality account. The quality accounts provide the... Read more...
  • Governance/leadership
Safer Care Victoria
Published Date11 Dec 2020
Last Updated11 Dec 2020
This guide details the standard processes and principles for appointing consumer members sitting on advisory committees, boards,... Read more...
  • Consumer engagement
Safer Care Victoria
Published Date11 Dec 2020
Last Updated11 Dec 2020
Involving consumer representatives when reviewing adverse events can challenge assumptions and highlight areas for improvement.... Read more...
  • Incident response/review
Safer Care Victoria
Published Date11 Dec 2020
Last Updated11 Dec 2020
This checklist will guide you through the process of appointing a consumer representative. Read more about how to plan, prepare and... Read more...
  • Consumer engagement
Safer Care Victoria
Published Date11 Dec 2020
Last Updated11 Dec 2020
Our Organisational Strategy for Improvement Matrix (OSIM) is a whole of organisation capability measurement tool that will help you... Read more...
  • Quality/safety improvement
Safer Care Victoria
Published Date11 Dec 2020
Last Updated11 Dec 2020
Our daily operating system (DOS) toolkit will help you improve patient care, access and flow. Read more about how to implement a DOS... Read more...
  • Quality/safety improvement
Safer Care Victoria
Published Date18 Jun 2019
Last Updated11 Dec 2020
This guide has been prepared to help health services in Victoria fulfil their obligations when managing and reporting sentinel events... Read more...
  • Incident response/review