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Originally launched as the Redesigning Hospital Care Program in 2008, the Improvement and Innovation Program has led to a range of tangible improvements in patient care and organisational efficiency.

Staff within participating health services are supported to identify, implement, sustain and spread successful improvement and innovation work.

The program is managed through the Better Care Victoria Board, supported by Safer Care Victoria and has a steering committee, with members from Victorian health services, BCV Board and committees, SCV and the Department of Health and Human Services.

It has been developed to align initiatives to statewide improvement priorities and focuses on system-level improvement, rather than single service improvement.

Who is involved?

In 2019–20, we’ve provided funding to 32 participating health services to support them to employ a full-time Improvement and Innovation Advisor. 

Participating health services in 2019–20

Albury Wodonga Health

Echuca Regional Health

South West Healthcare

Alfred Health

Goulburn Valley Health

St Vincent's Health

Ambulance Victoria

Latrobe Regional Hospital

Swan Hill District Health

Austin Health

Melbourne Health

The Royal Children's Hospital

Bairnsdale Regional Health Service

Mercy Health

The Royal Victorian Eye and Ear Hospital

Ballarat Health Services

Mildura Base Hospital

The Royal Women's Hospital

Barwon Health

Monash Health

West Gippsland Healthcare Group

Bass Coast Health

Northeast Health Wangaratta

Western District Health Service

Bendigo Health

Northern Health

Western Health

Central Gippsland Health Service

Peninsula Health

Wimmera Health Care Group

Eastern Health

Peter MacCallum Cancer Centre



Get in touch

James Kirsner
Safer Care Victoria
+61 3 9096 2828

Page last updated: 29 Aug 2019

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