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03 Mar 2021

It has been a busy start to 2021 for the Victorian Healthcare Experience Survey (VHES) program, with reforms to improve the timeliness and actionability of the program in full swing. 

Approach to market for the next survey administrator

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  • Patience experience and outcomes
15 Feb 2021
Case study: Beechworth Health Service (BHS), like many other health services across Victoria, experienced patient falls as one of their most frequently occurring preventable patient safety incidents. ... Read more...
  • Patience experience and outcomes
09 Dec 2020

VAHI’S clinical quality registry (CQR) program aims to create and share meaningful information to identify benchmarks and variation in clinical outcomes, inform clinical practice and decision-making, and ultimately improve the quality and safety of care provided in Victoria’s health services. ... Read more...

  • Patience experience and outcomes
09 Dec 2020

Results of two new patient experience surveys have revealed how patients are experiencing care in Victorian public health services during the COVID-19 pandemic. 

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  • Patience experience and outcomes
09 Dec 2020

The BroSupPORT project is a collaboration between the Victorian Agency for Health Information (VAHI); Monash University as the managers of the Prostate Cancer Outcome Registry-Victoria (PCOR-Vic); Movember as funders of PCOR-Vic and as developers of an existing web portal which will be used for... Read more...

  • Patience experience and outcomes
31 Oct 2019

Losing a baby before or during birth is traumatic for families and the clinicians who care for them, and this is why Safer Care Victoria (SCV) and 19 Victorian health services are partnering to reduce preventable stillbirths.

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  • Consumer engagement
  • Patience experience and outcomes
  • Safety cultures
21 Oct 2019

Were you lucky enough to grab a ticket for GIANT STEPS 2019?

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  • Consumer engagement
  • Patience experience and outcomes
  • Safety cultures
21 Oct 2019

Health services wishing to increase their skills and capacity in the area of consumer and community engagement can now submit expressions of interest for free skills training and specialist support packages.  

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  • Consumer engagement
  • Patience experience and outcomes
29 Jul 2019

This expression of interest is now closed.

Consumer completed measures can help facilitate a partnership between consumers and mental health clinicians at the point of care and clarify treatment and care goals.

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  • Consumer engagement
  • Mental health
  • Patience experience and outcomes
26 Jun 2019

Registrations are now open for Victoria’s own healthcare quality and safety conference!

It doesn’t matter what role you have in health - if you are interested in finding a better, safer way to deliver healthcare, join us at GIANT STEPS 2019.

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  • Corporate information
  • Patience experience and outcomes
  • Quality/safety improvement
  • Safety cultures