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05 May 2021

During Patient Experience week last week, the Victorian Agency for Health Information (VAHI), in partnership with Safer Care Victoria (SCV) and the Department of Health (the Department), hosted a webinar to support the recent release of the... Read more...

  • Patience experience and outcomes
05 May 2021

Men who have been treated for prostate cancer in Victoria can now compare their experiences with thousands of Victorian men who have survived the disease via a new resource.

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  • Patience experience and outcomes
13 Apr 2021

Background

As there is no public announcement system at Benalla Health, the current alert system involves activation of an ‘emergency’ call buzzer for all levels of deterioration. Therefore, the current alert system cannot differentiate between a code blue and a rapid response call.

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  • Incident response/review
  • Patience experience and outcomes
  • Quality/safety improvement
03 Mar 2021

It has been a busy start to 2021 for the Victorian Healthcare Experience Survey (VHES) program, with reforms to improve the timeliness and actionability of the program in full swing. 

Approach to market for the next survey administrator

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  • Patience experience and outcomes
15 Feb 2021
Case study: Beechworth Health Service (BHS), like many other health services across Victoria, experienced patient falls as one of their most frequently occurring preventable patient safety incidents. ... Read more...
  • Patience experience and outcomes
09 Dec 2020

VAHI’S clinical quality registry (CQR) program aims to create and share meaningful information to identify benchmarks and variation in clinical outcomes, inform clinical practice and decision-making, and ultimately improve the quality and safety of care provided in Victoria’s health services. ... Read more...

  • Patience experience and outcomes
09 Dec 2020

Results of two new patient experience surveys have revealed how patients are experiencing care in Victorian public health services during the COVID-19 pandemic. 

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  • Patience experience and outcomes
09 Dec 2020

The BroSupPORT project is a collaboration between the Victorian Agency for Health Information (VAHI); Monash University as the managers of the Prostate Cancer Outcome Registry-Victoria (PCOR-Vic); Movember as funders of PCOR-Vic and as developers of an existing web portal which will be used for... Read more...

  • Patience experience and outcomes
31 Oct 2019

Losing a baby before or during birth is traumatic for families and the clinicians who care for them, and this is why Safer Care Victoria (SCV) and 19 Victorian health services are partnering to reduce preventable stillbirths.

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  • Consumer engagement
  • Patience experience and outcomes
  • Safety cultures
21 Oct 2019

Were you lucky enough to grab a ticket for GIANT STEPS 2019?

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  • Consumer engagement
  • Patience experience and outcomes
  • Safety cultures