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03 Nov 2021

Data collection for the Victorian Healthcare Experience Survey (VHES) program has recommenced usin

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  • Patient experience and outcomes
06 Oct 2021

Data collection for the Community Health Victorian Healthcare Experience Survey (VHES) will recommence in November, with a redesigned q

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  • Patient experience and outcomes
06 Oct 2021

A recent VAHI pilot using the Victorian Healthcare Experience Survey (VHES) to collect Patient Reported Outcomes (PROs) showed the surv

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  • Patient experience and outcomes
01 Sep 2021

Data collection for the Victorian Healthcare Experience Survey (VHES) program recommences in September

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  • Patient experience and outcomes
07 Jul 2021

This month we are excited to announce some key milestones in VAHI’s reform of Victoria’s patient experience program.

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  • Patient experience and outcomes
05 May 2021

During Patient Experience week last week, the Victorian Agency for Health Information (VAHI), in partnership with Safer Care Victoria (SCV) and the Department of Health (the Department), hosted a webinar to support the recent release of the... Read more...

  • Patient experience and outcomes
05 May 2021

Men who have been treated for prostate cancer in Victoria can now compare their experiences with thousands of Victorian men who have survived the disease via a new resource.

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  • Patient experience and outcomes
13 Apr 2021

Background

As there is no public announcement system at Benalla Health, the current alert system involves activation of an ‘emergency’ call buzzer for all levels of deterioration. Therefore, the current alert system cannot differentiate between a code blue and a rapid response call.

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  • Incident response/review
  • Patient experience and outcomes
  • Quality/safety improvement