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Posted on 07 Mar 2018
Corporate information

Welcome to the first issue of our monthly update newsletter. Our aim is to provide you with information on current VAHI reports and developments, details about what VAHI are currently working on, our plans for the future, and other issues related to health and human services data and information.

I’m thrilled to be appointed as CEO of VAHI. Our mission is to monitor and report on public and private services that support health and well-being, to stimulate quality and safety improvements, increase transparency and accountability, and inform the community.

VAHI doesn’t operate in a silo – the information and data we provide to you is only useful if it helps improve the lives of Victorians. This monthly newsletter is part of a quality, safety and performance improvement process that we work on together with health services, clinicians and the community. I’m very eager to understand how VAHI can help in this process – so your feedback on our reports is therefore critical to our shared quality improvement journey.

Dr. Lance Emerson, CEO


Our new ‘Guide to VAHI reports’

VAHI produces a range of reports for health service CEOs, Boards, clinicians and the general public.

To help you better understand what the reports are, and why we produce them, we have developed a ‘Guide to VAHI reports’. The guide describes each of the reports, including their purpose, intended audience and how they utilise VAHI’s extensive data holdings. Please share this guide with relevant staff in your health service.

VAHI Reports guide

Upcoming VAHI reports

We have developed a schedule of upcoming VAHI reports for the next six months so you can see what you can expect to get, and when. The table below outlines our reporting priorities for the next six months.

VAHI report schedule

We’re seeking your feedback

We will soon commence formal consultation and engagement where you will have the opportunity to share your views on VAHI reports with us. In the meantime, we’re keen to know if VAHI's reports are meeting your needs. Do they contain the right information? Are they timely? How are they being used?

If you have feedback on the reports or any other aspect of our communications, please get in touch by email to

VHIMS update

In December 2017, chief executives of Victorian public health services were informed of the short-and long-term plans to reform the Victorian Health Incident Management System (VHIMS).

In the short term, VAHI has implemented an alternative, less onerous approach to collecting incident data across Victoria. These interim reporting arrangements will enable statewide reporting on incidents for the very first time since the introduction of VHIMS.

Longer term, we are progressing three priorities:

  1. A new system is being developed in-house to replace the current VHIMS Central.
  2. The Victorian Incident and Feedback Dataset (VIFD) will be the new minimum dataset to support statewide reporting and benchmarking. VIFD will not prescribe all data items but rather it will specify only what is required to support the statewide oversight of quality and safety.
  3. In partnership with Health Purchasing Victoria (HPV), a statewide tender to identify multiple suppliers of incident and feedback management systems is under development. This will give health services not using VHIMS Central a choice of supplier.

Ultimately, this reform work aims to improve quality, safety and experience of public health services for all Victorians. VAHI will include this information in its reports to better support Safer Care Victoria, the Department and health services to improve patient experience and reduce avoidable harm.

VAHI will shortly call for expressions of interest to participate in a range of engagement activities over the coming months to inform the future of VHIMS.

Clinical coding resources to support application of Vic 0002 Additional diagnoses

Face-to-face education workshops on the application of Vic 0002 Additional diagnoses were held in December 2017 and January 2018. In total, 11 workshops were held for 435 clinical coders working across metropolitan and rural public health services as well as private hospitals. A survey of workshop participants found that 82% felt they had greater clarity about the intent of Vic 0002 as a result of attending.

VAHI has produced two new educational resources for clinical coders in health services: presentation slides and a Q&A document. These support the information provided at the workshops. VAHI will continue to work closely with the Health Service Policy and Commissioning Group in the Department to support the clinical coding workforce.

The reliability of data is critical to every aspect of our work to improve healthcare for Victorians. Please contact the VAHI team if want any more information.

Page last updated: 23 Mar 2018