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Posted on 31 Jan 2020
Clinical/acute care
Emergency care

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Everyone deserves to feel safe in emergency care settings, but this can be challenging when caring for people who are agitated or aggressive.

Together with healthcare consumers and staff, Safer Care Victoria has produced guidance to improve care for people experiencing acute behavioural disturbance, and we want your feedback. 

Read our draft guidance 

The guidance provides advice for emergency care clinicians across seven possible moments in the care of a person displaying acute behavioural disturbance. It also comes with a handy visual summary you can refer to quickly.

Why did we do this?

Emergency care clinicians and consumers identified improving the care of people displaying acute behavioural disturbance as a priority. 

Our Emergency Care Clinical Network expert working group found there is no one standard across the state to help healthcare staff respond consistently, safely and appropriately to people displaying acute behavioural disturbance. They therefore recommended that we develop this clinical guidance. 

Page last updated: 07 Apr 2020