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Posted on 24 May 2018
Consumer engagement

We've extended the deadline for public health services to apply take part in a trial of the Patient Opinion Australia feedback system.

About Patient Opinion Australia

This online platform allows patients to provide honest feedback on their experience, which will help you:

  • better understand their experiences and the healthcare choices they make
  • provide detailed feedback to your staff
  • channel patient concerns through an appropriate path
  • improve patient experience and organisational culture.

About the trial

We will fund six one-year subscriptions. In return, health services will complete three assessments and an evaluation report.

The trial will run for 12 months and if successful, it may be expanded to all public health services.

How we will use the data

We’re looking at the data collected from the trial to better understand how to best address patient feedback and opinions, and how an online feedback system helps with this.

How to apply

Download an application form below and send to

Applications are due by 12pm Thursday 31 May.

More information

Helen Smallwood

03 9096 0601

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Page last updated: 29 May 2018