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Posted on 17 May 2019
Consumer engagement

Expressions of interest have now closed.

Communication is the most commonly complained about aspect of healthcare and it impacts a consumer's overall experience.

For this reason, Safer Care Victoria is trialling the new ‘Your thoughts matter’ program in two health services to help clinical and non-clinical health service staff improve their communication skills.

We're looking for consumers to join our implementation advisory committee and help us roll out this initiative.

About Your thoughts matter

Delivered in partnership with Deakin University, Bairnsdale Regional Health Service and Wimmera Health Care Group, Your thoughts matter will deliver targeted education for all staff who interact with patients. 

The program will drive organisational change in person centred healthcare and complement our Partnering in healthcare framework.

Who are we looking for?

Consumers with knowledge of the public healthcare system who can participate in regular committee meetings.

What's involved?

As a member of the committee, you will:

  • provide advice on implementation issues
  • help communicate the project to healthcare organisations
  • support the development of project resources
  • facilitate engagement and resource co-design with local consumer groups
  • provide ongoing evaluation of the implementation process and identify areas of improvement.

Important dates

The implementation advisory committee meets on Wednesdays at Deakin Downtown from 11am - 3pm.

Consumers will need to attend the following meetings: 

2019
2020
29 May 26 February
21 August 14 May
30 November 13 August
  26 November

How to apply

Submit a CV and a document that outlines your relevant experience to anita.panayiotou@safercare.vic.gov.au.

Applications close Monday 27 May

You may be contacted to discuss suitability for the role.

More information

Anita Panayiotou

(03) 9096 9071

anita.panayiotou@safercare.vic.gov.au

Page last updated: 20 Jun 2019