Skip to main content
Posted on 10 Jan 2022
Consumer engagement

Safer Care Victoria (SCV) is seeking consumer representatives to join the 100,000 lives steering committee. 

100,000 lives is an initiative to reduce harm and improve health outcomes for Victorians. It will deliver key health service quality improvement projects across three areas of work over a five-year period. The consumer voice is pivotal to driving improvements in quality and safety, which is why we're looking for consumers to join our newly formed committee. 

Who are we looking for?

Are you someone who has:  

  • Recent experience and understanding of the Victorian health system? 
  • Commitment to inform positive, sustainable improvements in healthcare? 
  • Strong consumer leadership and experience representing and advocating a broad consumer perspective? 
  • Health program governance board experience? 

About the 100,000 lives initiative 

Through large-scale improvement partnerships, we aim to deliver safer, more person-centred and effective care to 100,000 Victorians.  The projects will improve the outcomes and experiences of Victorian patients through three streams:  

  • Stay safe in our hands: reducing harm in hospitals  
  • Stay well, stay home: preventing unnecessary hospital admissions  
  • Best care, best time: ensuring patients are cared for quickly in the right place 

About the 100,000 lives steering committee  

The 100,000 lives steering committee has been established to provide leadership, oversight and governance support for the initiative. It reports to the SCV Executive Leadership Team. This is an exciting opportunity to be part of a small, intimate group of leaders and innovators, to influence healthcare outcomes for all Victorians. 

The functions of the committee are: 

  • Providing overarching governance support for the initiative, including: 
    • oversight and monitoring of the initiative 
    • decision making related to achieving the targeted health improvements  
  • Endorsing and/or approving initiative recommendations and variations 
  • To be a point of escalation to resolve and remediate initiative issues and risks identified by project stream leads and other stakeholders 

The consumer role within the 100,000 lives steering committee 

As a consumer representative you will bring the consumer perspective to all committee decision-making. You’ll work with the other members of the committee to address issues and build solutions to problems identified. This includes: 

  • Presenting and arguing the consumer’s point of view 
  • Contributing to the development of solutions to ensure consumer needs will be met 
  • Contributing to the overall role and direction of the committee 

Member responsibilities 

Committee meetings commenced in December 2021 and will be held monthly. Meeting days and times may vary depending on member availability and will likely occur during business hours. Committee members are expected to attend 75 percent of meetings, unless there are exceptional circumstances. All meetings will be held online.  

Your responsibilities as a committee member include: 

  • Working collaboratively with members to progress the work of the committee. 
  • Participating actively in meetings and in other committee-related tasks (including reading and other preparation as required to support full and active participation in the role). 
  • Acting in the best interests of SCV, 100,000 lives and their goals and objectives. 
  • Applying experience, knowledge and expertise in an informed and constructive manner. 
  • Actively considering issues of diversity, representation and broader community views. 

You must be able to commit to working with SCV and 100,00 lives for up to three years, including participation in virtual meetings and electronic communication. 

Consumer representatives on the steering committee must not be currently employed in a paid capacity within a health service.  

Declaration of private interests and mandatory checks 

Applicants who are offered a position on the committee will be required to complete mandatory checks, which are standard requirements for government committee or board appointments. The mandatory checks are:  

  • Declaration of Private Interests  
  • National Criminal Record Check 
  • Check of the Australian Securities and Investment Commission (ASIC)  
  • Register of Persons Banned and Disqualified 
  • Australian Financial Security Authority (AFSA)  
  • National Personal Insolvency Index (NPII) check 


Successful applicants will be paid the half-day sessional rate of $115 for each meeting. Members are also eligible for reimbursement for reasonable out of pocket expenses related to attending the meetings, including printing expenses. 

Key accountabilities 

Personal qualities  

  • Apply lived experience perspectives to help inform a broad range of health programs  
  • Work well with different personalities and working styles  
  • Accept responsibility and build trust through consistent actions 
  • Align with the Safer Care Victoria  values  

Knowledge and skills  

  • Demonstrate understanding of the Victorian health system   
  • Understand committee processes and key governance principles and practice
  • Comfortably provide expert advice and recommendations to senior leaders
  • Think creatively and actively generate or promote ideas 
  • Demonstrates an interest in quality and safety improvement, and innovation within the health context 
  • Share knowledge of different perspectives and experiences of healthcare gained from living or working within diverse communities in Victoria (if applicable) 


  • Relevant, previous experience as a consumer representative/advocate in the health context 

How do I apply? 

  1. Review the Frequently Asked Questions (FAQ) document for further information about SCV and the role. 
  2. Complete the application form and prepare a resume that helps us understand your skills and experience that demonstrate what you would bring to the committee. 
  3. E-mail your application form and resume (including two referees) to 
  4. You may be invited to a virtual interview via phone or email.  

Applications close at the end of Monday 7 February 2022

We welcome applicants from a diverse range of backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, and people from culturally and linguistically diverse (CALD) backgrounds. We also welcome all people with lived experience of the Victorian health and mental health systems including consumers, families and carers.  

Confidentiality of personal information 

All personal information provided with your application will be kept in confidence and will not be used for any purpose other than the recruitment and appointment process.   

More information 

If you require support to complete this application, or would like to ask any questions about the role please contact:  
Tinyiko Seane 
Manager 100,000 lives core team 
Phone: 03 8850 7038 

Page last updated: 11 Jan 2022