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Posted on 26 Apr 2018
Governance/leadership
Quality/safety improvement
Safety cultures

Supported by Safer Care Victoria, the Health Issues Centre is offering free, three-hour workshops for consumers and health service staff in regional and rural Victoria. 

In choosing from the workshops below, health services are responsible for scheduling and hosting the workshop, and attracting between 8 and 25 participants. 

Skills training for consumers

Co-production for health consumers and community members

This workshop teaches consumers and community members how to become effective and active participants in the initial stages of project or program development. 

Clinical governance for health consumers and community members

This workshop teaches consumers and community members the fundamentals of clinical governance, including terminology and a description of a clinical governance framework. This information will be useful to consumer representatives on health services’ boards or committees.

Health literacy for health consumers and community members

This workshop teaches consumers and community members how to access quality health information, including which websites hold evidence-based health information. 

Quality and safety for consumers

This workshop is for consumers focusing on the role of patients and clients in safety and quality in healthcare. The session offers information about best practice engagement of patients, clients and carers in diverse healthcare settings. 

Advance course in consumer leadership

This workshop is for consumers who have been engaged as consumer representatives and have a wealth of experience in consumer engagement. The workshop complements their previous knowledge by challenging participants to stretch their understanding of their role as consumer representative. 

Skills training for health service staff

Co-production for health service staff

This workshop teaches health service staff how to work effectively with consumers in the initial stages of project or program development. It provides them with tools and activity sheets to practice engaging consumers.

Patient centred care for clinical and non-clinical staff

This workshop teaches health service staff the main principles of patient-centred care and how to apply them in the work place. Recipients will get activity sheets for self-reflection.

Health literacy for clinical and non-clinical staff

This workshop teaches health service staff how to assess how their own health service develops and disseminates health information for patients and clients. 

For more information contact:

Tere Dawson, Health Issues Centre
(03) 8676 9057
t.dawson@healthissuescentre.org.au

Page last updated: 26 Apr 2018