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Expressions of Interest are now open for our 2021 Improvement Coach and Improvement Science in Action programs! Read more

We offer various development opportunities to help you develop your capacity in improvement science and project management.

IHI open school

Safer Care Victoria offers access to more than 30 online training courses in healthcare improvement.

We’ve partnered with international experts the Institute for Healthcare Improvement (IHI) to provide free subscriptions for health service staff.

Courses include quality, safety, leadership, the Triple Aim, and patient-centred care.

They are broken into 15 to 40 minute sessions consisting of narrative, video, and interactive discussion.

How to enrol

Email improvement@safercare.vic.gov.au with your full name, organisation, email and job title.

For enrolments of two or more people, please complete and submit the IHI open school subscription form.

For announcements about 2021 dates, times and registration details for these and other opportunities at Safer Care Victoria, please sign up to the Safer Care enews.

Pocket QI

Pocket QI will introduce participants to key theory, methods and tools for quality improvement, including using the Model for Improvement to help establish the aim, measures and changes for testing in improvement initiatives.

Pocket QI is suitable for anyone in a healthcare setting who wants to develop an awareness of the Model for Improvement and improvement science.

Training is held over a face-to-face one-day program (subject to change due to remote working arrangements).

Improvement science in action

The current program is full. Watch this space for future announcements.

This is a specially-designed intensive professional development program, delivered in partnership with the IHI.

The Improvement Science in Action program offers a hands-on approach and cover the concepts, tools, and methods you need to effectively drive your organisation’s improvement initiatives.

Whether you are new to quality improvement or looking to deepen your experience and skills, this program will change your perspective and advance your capabilities as a leader in this area.

Improvement coach

The Improvement Coach program is ideal for people who are responsible for coaching improvement teams and have familiarity with improvement science theory, methods and tools. 

The program aims to deepen knowledge about quality improvement and equip participants with specialised skills necessary for coaching and empowering improvement teams; from idea generation into action.

Participants will learn how to use improvement science and the Model for Improvement as a roadmap for improvement projects. They will coach improvement teams on how to develop, test, and implement changes; use data for improvement (including how to use run charts), and other key quality improvement tools.

Improvement Coach is delivered in partnership with IHI and includes scheduled face-to-face workshops, virtual sessions and webinars over a 12-week period (subject to change due to remote working arrangements).

Improvement advisor (IA)

The IA program is for advanced quality improvement leaders in healthcare who have a deep interest in the application of improvement science. Participants should ideally have an intermediate to advanced understanding of quality improvement approaches.

The IA program provides a laboratory for exploring the foundational concepts of quality improvement, and practising the methods and tools for appreciating a system, understanding variation, understanding the human side of change and building knowledge through disciplined experimentation.

Participants will be expected to identify and report on an improvement project they are leading (or supporting as a quality improvement specialist).

The program is delivered by IHI and includes face-to-face workshops, virtual sessions, self-directed learning and assignments over a 12-month period (subject to change due to remote working arrangements).

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Page last updated: 11 Apr 2021

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