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Katrina Hall headshot
Katrina Hall
Manager Improvement and Innovation
Central Gippsland Health Service
03 5143 8495

Katrina began her healthcare career as a registered nurse in medical, intensive care, emergency and care coordination roles. She completed a Graduate Diploma in Critical Care in 1999, a Diploma in Frontline Management in 2015 and worked as a nurse unit manager for eight years.

Katrina took on her first project role in 2012 and discovered a passion for improvement. She joined the Redesign/ Performance Improvement team at Eastern Health in early 2013 and remained with this team for more than five years before moving to Gippsland and joining Central Gippsland Health in January 2019.

Recent highlights

  • Coaching the small Closing the Health Gap team at Eastern Health who designed and implemented early identification and referral standards to improve the care of Aboriginal and Torres Strait Islander clients
  • Developing a Standard Work for Leaders program which supports managers to be accreditation-ready at all times, and presenting this work at an international improvement conference in 2018
  • Coaching an enthusiastic intensive care project lead to become an independent improvement leader within the organisation and see her now taking on bigger challenges and inspiring others

Why I do what I do

“I am passionate about making the work of our health service staff easier and more efficient at the same time. I understand how hard staff work and also how frustrating and scary it can be to be a patient so making things work for everyone is very important to me. I love learning new ways to bring about improvement and being able to coach people and see them grow and succeed.”

Page last updated: 24 Nov 2020