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Jessica headshot
Jessica
Improvement and Innovation Advisor
Albury Wodonga Health
02 6058 4444

As an Improvement and Innovation Advisor, Jessica works alongside staff that have identified an area for improvement and coaches them to improve.  She is currently studying Bachelor of Clinical Redesign through University of Tasmania.

Jessica’s role is to help others think outside the box, aim for innovation over compliance, and shout improvement attempts from the rooftops! She works closely with the Project Management Office and is on the Patient Centred Care Committee, working towards meaningful consumer engagement opportunities and the consumer voice driving our improvement.

Recent highlights

  • Coaching and nurturing several project leads to successful project implementation
  • Designing and publishing marketing and organisation wide communication plans and materials.
  • Planned and implemented stock control projects, saving the organisation upwards of one million dollars over a 12-month period.

Why I do what I do

“'Selling, coaching and nurturing…' are the words the Education and Careers Advisor at the Victorian Institute of Sport said I was good at. 'Find a job that fits this and you’ll love it, and be good at it!' My diverse background of elite sport, customer service and allied health assistance have led me to this role. They were right, I love it! Advocacy for consumers and releasing time and money for clinicians to care keeps me enjoying the role."

Page last updated: 24 Nov 2020