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Christian Pitzner headshot
Christian Pitzner
Improving Care Program Lead
Latrobe Regional Hospital
03 5173 8581

Christian is an enrolled nurse with 19 years of clinical practice experience, mainly in the speciality area of geriatric evaluation and management. His health improvement career started as a champion for the NHS Productive Ward Series.

From there, Christian led many improvement projects over a three-year period before being appointed the Latrobe Regional Hospital Redesign Lead / Innovation and Improvement Advisor. He has managed several improvement initiatives which have enhanced care for older people in hospital across the whole organisation, increased productivity in the operating theatre, and improved patient care within all inpatient units.

Christian is passionate about mentoring and coaching multidisciplinary project teams as well as improving patient and carer experiences.

Recent highlights

  • Coached senior leaders in selecting an improvement methodology
  • Developed the LRH Improvement Framework (2016) to guide staff toward focusing on improvement using a defined system improvement process
  •  Key player in launching the Hello My Name is … campaign (2017) to improve patients’ experience and involvement in care
  • Coached the Choosing Wisely Project Team – this project aimed to reduce unnecessary blood tests and in doing so improving patient experience and cost of care for patients in the emergency department
  • Coached the Delirium Care Collaborative Project Team (2018) which aimed to improve care for hospitalised patients aged ≥65* by reducing the severity and duration of hospital acquired delirium through early diagnosis, prevention and treatment

Why I do what I do

“Working in a clinical capacity in the past, I discovered systems and processes which impacted negatively upon the quality of care being delivered to our patients. I wanted to contribute to tackling these issues and to improve healthcare delivery. I believe the goal is always to place the patient at the centre of their care.”

Page last updated: 24 Nov 2020