Anne is a Registered Nurse and completed a master’s in health service management in 2015.
She started her redesign career supporting the implementation of a hospital-wide electronic patient journey board in the Northern Territory. Anne has since gained more than four years’ experience in redesign positions across a several health services leading initiatives to improve patient care in emergency and acute care settings. She is passionate about mentoring and coaching individual improvement leads and teams to safeguard consumer health experiences.
At Goulburn Valley Health, Anne oversee organisation-wide improvement and innovation activities, focusing to strengthen the GVHealth workforce capability by building individuals and teams knowledge, skills and abilities to led improvement initiatives and change by means of mentoring and coaching support and to acknowledging success and embrace our failures.
- Completed GVHealth Improvement and Innovation Framework including tools and templates (2019)
- Supported and mentored Improvement Lead in the organisational wide implementation of a daily operating system (2019)
- Implementation of organisational wide electronic patient journey boards interstate (2014)
Why I do what I do
“Working in the clinical space, I found the systems and processes frustrating and wasteful, impacting on the quality of care being delivered to our consumers. I wanted to contribute to tackling these problems that impact healthcare delivery, so consumers receive outstanding care. I originally took a short-term redesign position interstate to help improve patient flow and from that point I knew this is where I wanted my career pathway to continue.”