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We have indefinitely postponed some of our events over the next few months, and moved others to virtual meetings. 

Training & Education
Hosted By

Safer Care Victoria, Incident Response Team

Date & Time

Department of Health and Human Services | 50 Lonsdale Street, Melbourne

The registration is now closed.

This event has been indefinitely postponed. We have emailed everyone who registered to attend to let them know.  If you have any questions, please contact

This is a practical one-day workshop for health service workers and consumers who may participate in reviewing a sentinel or serious adverse event using the Root Cause Analysis and Action (RCA²) method. RCA² was developed by the National Patient Safety Foundation to improve the effectiveness and utility of RCA and concentrates on the ultimate objective: preventing future harm.

Prevention requires actions to be taken and cannot happen without active participation of leaders and managers at all levels. Therefore, the method was renamed Root Cause Analysis and Action, RCA² (RCA “squared”) to emphasize the importance of tangible involvement by leadership.

The workshop covers:

  • Recap: Fundamentals of Incident Review
  • Overview of the RCA² method
  • RCA² method step by step
  • Case studies using RCA²


You must attend the ‘Fundamentals of Incident Review’ workshop first unless you have attended any SCV’s Incident Review Training (RCA) workshops in the last three years.


Registration for this workshop is via Expression of Interest process. We will prioritise participants according to need. We will email you the outcome of this process. If you are allocated a place, we will send you an email with pre-reading materials and other information prior to the workshop.


There is no charge for attending the workshop. However, cancellation with less than three working days’ notice, or failure to attend on the day, will incur a fee of $385 that will be invoiced to your health service.


Contact the Incident Response Team on 03 9096 8654 or email 

Page last updated: 17 Mar 2020