Fundamentals of root cause analysis (RCA) investigations

The workshop covers:

• verifying and defining the problem
• commissioning an RCA investigation
• forming the RCA team
• gathering information
• mapping and identifying critical events
• analysing and identifying root causes
• identifying solutions
• writing root cause statements
• developing, documenting and presenting recommendations.

Who should attend

Individuals working in health services who are likely to be involved in sentinel or serious event review.

Pre-requisite

Participants must complete three online learning modules [LINK] prior to attending the training,

1. VHIMS e-learning
2. Open disclosure e-learning
3. In-depth case review e-learning 

Failure to attend

This event is free. However, if you cancel with less than three working days' notice or fail to attend on the day, your health services will be invoiced a $350 fee..

Contact

Incident Response Team

03 9096 5445 

rcatraining@safercare.vic.gov.au