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Key messages

When a patient presents to an emergency department or urgent care centre, they should be given the best available information.

This updated fact sheet helps ensure clinicians and patients have access to easy-to-read information about different emergency conditions.

Give this fact sheet to your patients when discharging them from an emergency department or urgent care centre.

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Download our fact sheet to provide your patients with easy to follow guidance on dealing with the death of a loved one.

This fact sheet has the #withconsumers tick from the Consumers Health Forum of Australia

The death of a loved one in an emergency department or urgent care centre can be a tragic event. It is often unexpected and overwhelming. You may experience mixed reactions such as shock, disbelief, confusion, anger, distress and sadness.

You may have a delayed reaction until the reality of your loved one’s death begins to sink in. You are not alone.

Emergency department or urgent care centre staff are here to speak with you, help answer your questions or explain anything you do not understand about what has happened.

Patient fact sheet

Get in touch

Centre of Clinical Excellence - Acute
Safer Care Victoria

Page last updated: 15 Jan 2021

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