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Key messages

When a patient presents to an emergency department or urgent care centre, they should be given the best available information.

This updated fact sheet helps ensure clinicians and patients have access to easy-to-read information about different emergency conditions.

Give this fact sheet to your patients when discharging them from an emergency department or urgent care centre.

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Download our fact sheet to provide your patients with easy to follow guidance on earwax.

This fact sheet has the #withconsumers tick from the Consumers Health Forum of Australia

Earwax is normal. It protects the inner ear from water and infection. Sometimes, however, the wax builds up and leads to a blockage (impaction).

In some cases, the wax build-up falls out by itself without any treatment. At other times, the build-up needs treatment.

Patient fact sheet

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Centre of Clinical Excellence - Acute
Safer Care Victoria

Page last updated: 15 Jan 2021

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