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The Department of Health has made every effort to contact people who may have been exposed to cross contamination.

If you were in quarantine accommodation between 29 March and 20 August 2020 and believe (or are unsure if) you had a blood glucose level test, please contact us. 

Call 1800 356 061

(8am to 8pm, Monday to Friday)

If calling outside of these hours, please leave a message and we will return your call. 

Interpreters are available on request.

Our review into blood glucose monitoring in mandatory quarantine is now available. Read more

No former quarantine residents exposed to potential cross-contamination have been identified as having contracted a blood borne virus as a result of having their blood glucose level tested.

Safer Care Victoria has published its review into how the wrong blood glucose testing devices were placed in the COVID-19 quarantine accommodation program, potentially exposing about 1700 people to blood borne viruses such as hepatitis B and C, and HIV.

Of those contacted, many were found to have used their own device and were not at risk, or did not have the test. To date, 275 people have been referred for follow up testing, with no positive results related to this incident.

For more information read our questions and answers or email

Page last updated: 01 May 2021

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