What we do

We search for improvement opportunities

Working with clinicians to develop best practice clinical guidance and resources.

Spearheading projects to improve patient outcomes and experiences.

Promoting best practice improvement methods.

We monitor healthcare performance

Analysing health service data.

Alerting health services to system and safety issues.

We respond to safety concerns

Supporting health services to review adverse patient safety events.

Conducting broad reviews into systemic issues.

Supporting independent review of deaths, including:

• mothers, babies and children
• surgical and anaesthesia-related
• voluntary assisted dying.

We amplify the patient voice

Leading consumer engagement and participation in healthcare.