We are Victoria’s healthcare quality and safety specialist
We take a determinedly fresh approach to helping health services improve service quality and patient care.
Our range of programs and projects may seem incredibly broad, but they all have the same goal – to support you to get better.
Outstanding healthcare for all Victorians. Always.
Find out how we will achieve this in our Strategic Plan 2020-2023.
We share better, safer healthcare
We work with clinicians and consumers to:
- run targeted improvement projects and collaboratives, spreading success across the state
- develop best practice clinical guidance and resources that are proven to minimise patient harm
- review performance and support adverse patient safety event reviews to look for improvement opportunities
- monitor sentinel events, responding to and reviewing systemic safety issues.
And we share our knowledge with you.
We release an annual workplan which details what we will do to help us achieve our goal.
Tracking our performance
We always report back on our progress, and the measurable outcomes of our activities.