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Established in January 2017, Safer Care Victoria is the state’s lead agency for improving quality and safety in Victorian healthcare. We support health services to monitor performance, guide best practice, and help them identify and respond to areas where they can improve.

Our mission

Outstanding healthcare for all Victorians. Always.

Our purpose

To enable all health services to deliver safe, high-quality care and experiences for patients, carers and staff.

What we do

  • Sentinel event reports
  • System safety reviews
  • Performance monitoring
  • Safety alerts and advisories
  • Clinical guidance and support
  • Consumer participation
  • Healthcare improvement
  • Innovation partnerships
  • Leadership and governance

Find out more

Safer Care Victoria has five operational branches and an office of the Chief Clinical Officers
Meet and connect with Safer Care Victoria's CEO, Chief Clinical Officers and Executive team
Safer Care Victoria's 11 specialist networks drive and lead healthcare improvement
Safer Care Victoria supports a number of consultative and advisory councils that inform healthcare quality and safety
We’re always on the lookout for talented people who want to help make healthcare safer, more accessible and a better experience for all Victorians

Our functions

Safer Care Victoria operates as an Administrative Office in relation to the Department of Health and Human Services under Section 11 of the Public Administration Act 2004. We perform our functions in accordance with the expectations of the Minister for Health.

Read the Department’s Delegation of Authority

Why we're here

Safer Care Victoria was created in response to recommendations within the report Targeting Zero: Supporting the Victorian hospital system to eliminate avoidable harm and strengthen quality of care.

Page last updated: 15 Jul 2019