We're Victoria's healthcare safety and improvement experts
We work with clinicians and consumers to help health services deliver better, safer healthcare to Victorians.
Updates & Opportunities
View all news100,000 Lives
We’re measuring healthcare improvement using the most important measure of all: Victorian lives.
GIANT STEPS 2022
Victoria’s only healthcare quality and safety conference is back in person and online.
Clinical guidance for COVID-19
View resources, information and guides for the care of patients and at-risk groups.
Patient safety
We can help you review adverse events, respond to safety risks, and identify areas of improvement.
Key actions
Serious cases of patient harm or death.
Perinatal/child deaths and maternal harm/deaths.
Surgical and anaesthesia related deaths.
Serious cases of patient harm or death.
Perinatal/child deaths and maternal harm/deaths.
Surgical and anaesthesia related deaths.
People
What to do after an adverse event
Find an independent expert (PEER) and consumer representative for your review team.
Reports
Sentinel events annual report now available
Find out what we’ve learned to help prevent similar events in your service.
Alert
New duty of candour obligations
From November 2022, hospitals have obligations and protections around adverse events.
Quality improvement
We drive improvement through targeted projects and training, and develop best practice clinical guidance and resources.
Key actions
Hundreds of evidence-based guidelines and resources.
Learn what has worked in other health services.
Hundreds of evidence-based guidelines and resources.
Learn what has worked in other health services.
Featured
Improving mental healthcare in Victoria
Helping mental health and wellbeing services to be safer, more effective and connected.
Resources
Clinical governance
Access tools, training and resources to help you achieve good clinical governance.
Tools
Healthcare worker wellbeing centre
Find tools, training and resources to support you and your staff.
Our boards and councils
We support three independent bodies – two review patient death and harm in specialist fields, and the third monitors voluntary assisted dying.
Key actions
Monitors and reports on the safe operation of the Voluntary Assisted Dying Act.
Identifies and reports on issues relating to perinatal, maternal and paediatric harm and death.
Reviews perioperative care to improve outcomes for patients before, during and after surgery.
Monitors and reports on the safe operation of the Voluntary Assisted Dying Act.
Identifies and reports on issues relating to perinatal, maternal and paediatric harm and death.
Reviews perioperative care to improve outcomes for patients before, during and after surgery.